EVERY SINGLE PIECE OF ARTWORK IS ENTIRELY HANDMADE BY OUR ARTISTS. PLEASE ALLOW US SOME TIME TO PROCESS YOUR ORDER.
Digital Artwork: Our average delivery times is currently 5-7 business days via Email.
* Please note the revisions will delay the delivery timeframe of the final image
Physical products: WE DELIVER ALL OVER THE WORLD WITH FREE SHIPPING!
Canvas printout: Our average delivery time are about 10 business days after your canvas order is placed along with confirming the final version ready for print out.
Poster printout: Our average delivery time are about 7 business days after your poster order is placed along with confirming the final version ready for print out.
Other Custom Accessories: Processing time: 5 business days after your accessories order is placed along with confirming the final version ready for print out. Shipping time: 7-10 business days.
*PLEASE NOTE: The above average delivery time is based on normal season. Shipping may be impacted by carrier delays, especially during peak season, e.g. Christmas.
Express Shipping: There is an option for express shipping at additional cost, please address your request in "Note to Designer" when you place the order, we will contact you to send a separate order link per your requested timeline.
- We update tracking information as soon as the label for the order is printed.
- Tracking can be checked through your shipping email confirmation
- We send a tracking confirmation email for your convenience as soon as the tracking has been updated.
- If your tracking shows that "shipping label is created" but you don't see any updates, please allow 5-7 business days for an update.
- If your product hasn’t arrived within the estimated time please contact us so we can help resolve the matter. Email us at email@example.com
- If your product shows that it has been delivered, but you haven’t received your package, please contact us immediately. We will help out in every means that we can. Email us at firstname.lastname@example.org
- We ship the physical artwork to destinations all over the world at the same price, within the same timeframe.
- If applicable, International Customers are responsible for paying customs duties/taxes/VAT to their individual governments when the product arrives at their destination country.
- We DO NOT offer refunds for any reason while products are PRODUCED. We will of course always work with you once you receive the products or before we produce them! Thank you for your understanding!